🔒 Privacy Policy
Last updated: November 13, 2025
SigmoAI ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.
1. Information We Collect
1.1 Account Information
When you sign in with Google OAuth, we collect:
- Email address
- Name (optional)
- Google Account ID (for authentication)
1.2 Usage Data
We track:
- Number of forecasts requested
- Subscription status
- Last login date
- Feature usage statistics
1.3 Payment Information
Payment processing is handled by Stripe. We do not store your credit card information. Stripe may collect:
- Payment method details
- Billing address
- Transaction history
2. Affiliate Tracking
SigmoAI uses cookies and unique referral parameters to attribute referrals to affiliates.
When a user signs up with an affiliate link, anonymized tracking data is stored solely for commission and fraud-prevention purposes. No sensitive financial or personal data is shared with affiliates.
Affiliates can see:
- Number of clicks on their referral link
- Number of signups from their link
- Email addresses of referred users (for commission tracking only)
- Subscription status of referred users
- Commission amounts earned
Affiliates cannot see:
- Payment method details
- Full names or addresses
- Trading activity or forecast requests
3. How We Use Your Information
We use your information to:
- Provide and improve our AI forecast service
- Process subscriptions and payments
- Track usage limits (2 free forecasts per day for free users)
- Communicate service updates and announcements
- Prevent fraud and abuse
- Calculate and pay affiliate commissions
4. Data Storage
We store user data using:
- Google Cloud Firestore: User accounts, usage tracking, affiliate referrals
- Stripe: Payment and subscription data
- Session Cookies: Temporary authentication (secure, HTTP-only)
5. Data Sharing
We do not sell your personal information. We share data only with:
- Stripe: For payment processing
- OpenAI: Market data and technical indicators (no personal information)
- Affiliates: Limited data for commission tracking (as described in Section 2)
6. Your Rights
You have the right to:
- Access your personal data
- Request deletion of your account
- Export your data
- Opt out of marketing communications
- Cancel your subscription at any time
To exercise these rights, contact us at: support@sigmoai.com
7. Data Retention
- Active accounts: Retained indefinitely
- Cancelled subscriptions: 90 days (for grace period tracking)
- Affiliate commission records: 7 years (tax compliance)
8. Security
We implement industry-standard security measures:
- HTTPS encryption for all connections
- Secure authentication via Google OAuth
- Firebase security rules to prevent unauthorized access
- Regular security audits
9. Cookies
We use cookies for:
- Session authentication (required)
- Affiliate tracking (required for referral attribution)
By using SigmoAI, you consent to our use of cookies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
11. Contact Us
For privacy-related questions, contact us at:
Email: support@sigmoai.com